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2007 COSE Small Business Conference
Workshop Handouts, PowerPoint Presentations and Recordings
Whether you are trying to increase revenue or reduce expenses, COSE has a workshop for every business, every industry…everyone!
Below is a list of workshops, organized by track, which were offered at the 2006 COSE Small Business Conference. Any handouts, PowerPoint Presentations and workshop recordings are also listed below.
PLEASE NOTE: Not all workshops have all media materials available for review
Best listening performance will be acheived by RIGHT clicking on the MP3 file link, and then saving to your computer's desktop for listening or transferring to your portable player.. |
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Finance
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Audio file
(MP3) |
Presenation materials (PDF) |
Passing the Baton: Succession Planning
Strategies |
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Keeping Your Books: Software to Make Accounting Easier |
Listen |
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Tax Issues: Making the IRS Work for You |
Listen |
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When and How to Select Financial Advisors |
Listen |
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| Marketing |
Audio file
(MP3)
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Presenation materials (PDF) |
Selecting the Right Customer Relationship Management (CRM) Approach
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Listen
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Getting from Point A to B:Developing a Marketing Plan
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| Marketing Strategies for Service Providers |
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Creating, Nurturing and Protecting Your Brand
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| Using Public Relations to Position Your Brand |
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| E-Marketing Tips and Trends |
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| Creating a Working Relationship with the Media |
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| Marketing on a Budget (M8) |
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Sales
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Audio file
(MP3) |
Presenation materials (PDF) |
Finding and Retaining Key Customers |
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Effective Networking Sales Strategies
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Getting Your Foot in the Door:
Effective Lead Generation |
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Quality Customer Service Starts from Within |
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Service with a Smile: Providing Quality
Customer Service |
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| Creating an Internal Sales Culture |
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| Sales Techniques for Non-Sales People |
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| Eight Steps to Making a Sale |
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Human Resources
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Audio file
(MP3) |
Presenation materials (PDF) |
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Introducing HR Into Your Small Business
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Employee Benefits From A to Z
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Managing the Legal Side of HR
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Determing a Pay Scale and Benefits Package for Your Employees
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Managing a Mobile Workforce
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Finding and Keeping Talented Employees
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| Termination Dos and Don'ts |
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Technology
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Audio file
(MP3) |
Presenation materials (PDF) |
E-Communication in the 21st Century
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Getting Serious About Technology - Beyond the Basics
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Technology for Virtual Offices
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Developing and Implementing a Web site
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Internet Phone Calls: The Future of Business
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How to Do Business on eBay
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| Essential Software for Every Business |
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Audio file
(MP3) |
Presenation materials (PDF) |
Business Management
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DocumentingYour Business Processes
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The Importance and Development of a Strategic Plan
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| How to Create, Manage and Work with a Board of Advisors |
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| Implementing and Evaluating your Strategic Plan |
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Audio file
(MP3) |
Presenation materials (PDF) |
Small Business Tools
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What You need to Know About Business Insurance
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Political Landscape: Update on Issues Affecting Small Business on the Ballot
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The Art and Opportunity of Building Stratgic Alliances
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Navigating Procurement Opportunities
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Audio file
(MP3) |
Presenation materials (PDF) |
Professional and Personal Development
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Cultivating the Professional in You
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Implementing Stress Management Techniques in Your Work Life
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Developing the You in Your Small Business
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